Mgt 521 Final Exam Latest University of Phoenix

1. ________ is defined as a business firm’s intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society.  
• Social screening        
• Social responsibility
• Social obligation        
• Values-based management
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2. The balanced scorecard measures organizational performance against previously established standards. Which of the four functions of management relates most closely to setting these standards?          
• Controlling
• Leading          
• Organizing    
• Planning
3. Budgets can be used as tools within which two functions of management?
• Controlling and organizing    
• Planning and leading
• Controlling and planning
• Organizing and leading
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4. Indira Patel has been working in her organization’s computer security department for the past 10 years. If another employee follows Indira’s recommendations in a given situation, based on her expertise in computer security, which source of power is Indira using?  
• Legitimate power      
• Coercive power          
• Expert power
• Referent power
5. If Carol Reece is a charismatic leader, which of the following characteristics is she most likely to possess?          
• An external locus of control  
• A sensitivity to environmental constraints and follower needs
• A strong need to be in control          
• A fear of taking risks
6. According to the Ohio State studies, which of the following dimensions of leader behavior refers to the extent to which a leader is likely to define and structure his or her role and the roles of group members to meet goals?  
• Consideration structure        
• Intelligence structure
• Initiating structure
• Psychological structure
7. On Monday, Jim’s Taco Shop identified a problem with tainted ground beef that was used to make tacos and nacho platters for...