Mg521-Week3

Week 3 Knowledge Check Study Guide
Concepts Six key elements in determining organizational structure Mechanistic and Organic Structures Types of Contemporary Organizational Designs Types of Internal and External Collaboration Stages of Group Development Five Conflict Management Techniques 67% 100% 100% 100% 100%
4 5 6

Score: 20 / 21

Mastery

Questions

100%

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7

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Six Aspects of Group Structure

100%

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Concept: Six key elements in determining organizational structure Mastery 100% Questions
1 2 3

1. The process of dividing work activities into separate job tasks is known as ________.

A. B. C. D.

work specialization differentiation chain of command span of control

Correct: The Correct Answer is: A. Work specialization is the division of work activities into separate tasks. Individual employees are assigned to specific job tasks within a work activity rather than completing an entire work activity on their own. 2. The process of grouping jobs together is known as ________.

A. B. C. D.

departmentalization centralization formalization decentralization

Correct: The Correct Answer is: A. Departmentalization is the process of grouping jobs together in one of five common forms such as functional, geographical, product, process, and customer. This process ensures common work activities are grouped together so work is completed in a coordinated way. 3. The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

A. B. C. D.

employee power distance unity of command span of control chain of command

Correct: The Correct Answer is: D. The chain of command specifies the line of authority that extends from upper to lower organizational levels. It is important because it clarifies who reports to whom.

Concept: Mechanistic and Organic Structures Mastery...