Markets & Trends: Ict Investment Trends in Insurance Enterprise Market Forecast to Grow Through 2016

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ICT investment trends in insurance Enterprise
Market Share, Trends, Size, Outlook, Challenges
and Business Benefits, Forecast and Analysis 2016

Rising margin pressures have compelled insurers to enhance their customer service and devise new
strategies to survive in the dynamic insurance market. Insurers are investing in various ICT segments
to maintain their foothold in an increasingly challenging business environment. Insurers are using ICT
to streamline their operations, achieve agility and quality of services, and increase their overall
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Key Findings
- While insurers consider hardware investments to be a vital component of their strategy to improve
sales and channel effectiveness, they are also investing in various software solutions to enable
growth and effectively support their business operations and risk management.
- Insurers are using mobility to transform their working environments, improve their productivity,
drive growth, and increase their profits.
- Meanwhile, customer channels and marketing systems rule the investment priorities of insurers in
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ICT investment trends in insurance presents the findings from a survey of 112 insurers regarding
their Information and Communications Technology (ICT) investment trends. The survey investigates
how insurers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure:
hardware, software, IT services, communications, and consulting.

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The report illustrates the core technologies insurers are investing in, including enterprise
applications, mobility, and cloud computing. Understand the approach...