Managing Quality

Mark Hutton
PDA Childhood Practice
Managing Quality in Early Education and Childcare
Assessment 1

Word Count:

In this assessment, I will be focusing on Quality and how legislative and non-legislative requirements allow us to strive for quality within our settings.
Quality is assessing how a service performs, and meets its goals. It is about having a holistic and consistent approach to all that we do. Quality Assurance is how we measure quality. We do this through a number of areas such as self-evaluation, using Child at the Centre 2 (CATC2), the National Care Standards, and by sharing good practice. This allows us to see where we are, and what improvements are required to raise the bar in the services that we provide. Accountability affects us all. Everyone working within a childcare setting is aware that we are all accountable, in the care and education of young children, and that monitoring is required to ensure that we meet the required standard, and that there is an ‘emphasis on the rights and duties   of parents to ensure that their children are being suitably provided for’. (Hurst, 1997)
There is a large number of legislative documents that we need to be aware of, in order to provide a quality setting and standard of learning. The new Children and Young People (Scotland) Act 2014, is split into 12 parts, including provision, aligned to the United Nations Convention on the Rights of the child (UNCRC), the powers of the Children’s Commissioner, planning and implementation of services for children, the named person approach (Getting it Right for Every Child (GIRFEC)), and also looking at looked after children and care leavers.
The Regulation of Care (Scotland) Act 2001, instrument 114 has a focus on the fitness of providers, managers and staff, placing the emphasis on qualifications, PVG checks and record keeping. Much of this ties in with the work that the Scottish Social Services Council (SSSC) do, with the Care Inspectorate (SCSWIS) covering...