Lead and Manage a Team


Unit 10 Lead and manage a team within a health and social care or children and young people’s setting.

L.O 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.2, 3.3, 3.4, 4.1, 4.2, 4.3, 4.4, 4.5, 5.1, 5.2, 5.3, 5.4, 6.1, 6.2, 6.3, 6.4,

Effective team performance is key to ensure we provide a high standard of service and care. There are eight key features to effective team performance. This was identified by Larson and La Fasto. The team must
  1. Have clear goals
  2. Have a result driven structure
  3. Have competent team members
  4. Have unified commitment
  5. Have a collaborative climate
  6. Have high standards that are understood
  7. Receive external support and encouragement
  8. Have principled leadership
So a team has to have goals, roles, procedures, relationships and leadership. These are all essential to an effective team.
    There are many challenges experienced by developing teams. In one of my previous roles in domiciliary care. The company decided to set up a Primary Response team. This was a team of experienced senior care staff who acted as area managers and over seen care in their designated area. I was appointed as the team manager. On our first day we all met each other and started to form relationships as we got established. As the team manager it was important part of my role to get the team to work together as a team and for me to direct the group to achieve the tasks we were set out to do. This was my goal. Once the team had been working together for a few weeks. The team became comfortable and their personalities started to come out. This was a challenge to maintain them working as a team as personalities started to clash and the team started to fragment. This also happened because we had staff who worked at different speeds. This was a problem as some of the team seen these people as lazy. This was a challenge for me to get the team to continue to work as a team and to get them to accept that people...