K101 Tma06

Part A Essay
Block 5 discusses a wide range of ways in which care services try to make care safer and better. Using examples from Block 5, discuss how a care worker who has just started work could ensure that unacceptable practise in the workplace does not occur.
Before I can discuss the aim of getting care right, I need to introduce how and why care that is unacceptably poor can come about. Quite often, poor practice can occur when the situation is challenging as with intimate care in Elspeth Grant’s case study (K101, Block 5, Unit 17, Section 1.1), when she broke her wrists on holiday and initially had a trouble setting up her care. Workplaces can also build up a negative culture where bad practice is normal as we see the case study about Lauren Stewart, a nursing auxiliary at Cedar Court for two years where the level of care she gave was learned from her colleagues and now shares the values and practices of their subculture (K101 Reader, Chapter 14, Page 107). Also, If the care worker is busy, distracted, not confident in their role or unclear about their responsibilities then it can affect the quality and safety of care like what happened in the case study of Marie O’Brien’s, a young care worker just starting in a new job at Millstream Court where she found herself being left to look after a patient in her first week (K101, Block 5, Unit 17, Section 1.1). Lastly, poor practise can arise from the way challenging behaviour is managed and which again, Marie, was also involved in discussions about Rosalie Williams at Millstream Court where Rosalie punched a support worker and broke her nose (K101, Block 5, Unit 17, Section 3)
Receiving intimate care can be embarrassing and uncomfortable for the service user and the first stages prior to the care are vital to ensure that the aim is providing quality care. This was evident when initially an agency worker turned up at Elspeth’s door as social work was too busy at the time, no background information was supplied...