Introduction to Communication in Health, Social Care or Children's and Young People's Settings
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- Date Submitted: 09/15/2016 05:24 PM
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LEARNING LINKS EUROPE
E____
E____
Health & Social Care
Level 2
Diploma
Unit: 1
Unit code: L/601/5465
Candidate Name Ben Pankanin
Introduction to Communication in Health, Social care or Children's and Young People's Settings
Introduction to Communication in Health, Social care or Children's and Young People's Settings
1. Identify / List the different reasons why people communicate?-To express opinions -To ask questions -To pass messages -To inform |
1.2 Explain how effective communication affects all aspects of your work (effective communication is when what you communicated is received and understood by someone in the way it was intended). Effective communication is crucial in most aspects of my work. I have to be informed about all needs of the residents. I have to know exactly what they expect me to do so I communicate with my colleagues to get all jobs done properly. |
1.3. Why is it important to observe an individual’s reactions when communicating with them. Observation of reactions helps me determine if the individual I am communicating with understands the message I am trying to pass. Also Observing e.g. face expression after passing a bad news will help with reacting accordingly to the individual’s needs. |
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Knowing language needs, wishes and preferences is very important as it enables me to take good care of the residents and do my job properly.2.2 Describe a range of communication methods.a)-Verbal-Non-verbal e.g. Gestures b)-Face to face communication -Television -Radio-Postal services-Online communication-Telephone calls -Add description. |
3.1 What are the barriers to effective communication? (Think how you, the person you are supporting and the environment you are supporting them in, what possible barriers could they be?)a) The person could be a barrier to effective...
E____
E____
Health & Social Care
Level 2
Diploma
Unit: 1
Unit code: L/601/5465
Candidate Name Ben Pankanin
Introduction to Communication in Health, Social care or Children's and Young People's Settings
Introduction to Communication in Health, Social care or Children's and Young People's Settings
1. Identify / List the different reasons why people communicate?-To express opinions -To ask questions -To pass messages -To inform |
1.2 Explain how effective communication affects all aspects of your work (effective communication is when what you communicated is received and understood by someone in the way it was intended). Effective communication is crucial in most aspects of my work. I have to be informed about all needs of the residents. I have to know exactly what they expect me to do so I communicate with my colleagues to get all jobs done properly. |
1.3. Why is it important to observe an individual’s reactions when communicating with them. Observation of reactions helps me determine if the individual I am communicating with understands the message I am trying to pass. Also Observing e.g. face expression after passing a bad news will help with reacting accordingly to the individual’s needs. |
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Knowing language needs, wishes and preferences is very important as it enables me to take good care of the residents and do my job properly.2.2 Describe a range of communication methods.a)-Verbal-Non-verbal e.g. Gestures b)-Face to face communication -Television -Radio-Postal services-Online communication-Telephone calls -Add description. |
3.1 What are the barriers to effective communication? (Think how you, the person you are supporting and the environment you are supporting them in, what possible barriers could they be?)a) The person could be a barrier to effective...