Hr Theory-Johari Window

Understanding giving and receiving of information. Explanation of the Johari Window of Joseph Luft and Harry Ingham. ('50)

What is the Johari Window? Description

THE JOHARI WINDOW METHOD (JW) FROM JOSEPH LUFT AND HARRY INGHAM (HENCE: JOSEPH & HARRY = JOHARI) HELPS US UNDERSTAND HOW WE ARE GIVING AND RECEIVING INFORMATION. THE JW CAN HELP TO ILLUSTRATE AND IMPROVE THE SELF-AWARENESS BETWEEN INDIVIDUALS AND TEAMS. IT CAN ALSO BE USED TO CHANGE GROUP DYNAMICS WITHIN A BUSINESS CONTEXT.

THE JOHARI WINDOW MODEL IS SOMETIMES CALLED: A 'DISCLOSURE/FEEDBACK MODEL OF SELF AWARENESS', AND: AN 'INFORMATION PROCESSING TOOL'. IT ACTUALLY REPRESENTS INFORMATION: FEELINGS, EXPERIENCE, VIEWS, ATTITUDES, SKILLS, INTENTIONS, MOTIVATION, ETC WITHIN OR ABOUT A PERSON IN RELATION TO THEIR GROUP, FROM FOUR PERSPECTIVES:
  1. Arena. What is known by the person about him/herself and is also known by others. Examples:
      your name, the color of your hair, the fact you own a dog. One can and should increase the size of this region by increasing Exposure and Feedback Solicitation. (Diagram 2)
  2. Blind Spot. What is unknown by the person about him/herself but what others know.
      Examples: your own manners, the feelings of other persons about you.
  3. Fa├žade. What the person knows about him/herself that others do not know. Such as: your
      secrets, your hopes, desires, what you like and what you dislike.
  4. The Unknown. What is unknown by the person about him/herself and is also unknown by
      others. This information has an unknown potential to influence the rest of the JW.

In the beginning of a communication process, when you meet someone, the size of the Arena quadrant is not very large, since there has been little time and opportunity to exchange information. The general rule of thumb is that you should try to expand the Arena to become the dominant window, thus demonstrating transparency, openness and honesty in interactions (Diagram 2)....