Health Care Operations Management Roles and Goals

Health Care Operations Management Roles and Goals

Health Care Operations Management

Carla Henderson

University of Phoenix Online

Health Care Operations Management Roles and Goals

    All industries require individuals who will accept roles of leadership. Individuals, who understand that he or she is accountable for ensuring that all aspects of the operation is on track with the company‚Äôs goals. For most organizations these leaders are managers. One very important managerial role is that of an Operations manager. The purpose of this paper will be to assist its readers in gaining more knowledge regarding that of Operations management and how this role of leadership works within healthcare. It will also provide a brief glimpse into the roles and goals of Healthcare Operations managers. A discussion will also be held regarding the   role which is most important along with an explanation as to why.

Operations Management

    Operations management is an area of management that works to manage processes which produce and distribute products and services. It involves an array of disciplines and activities such as managing of purchases, inventory control, quality control, storage and logistics. Two major areas of its focus are effectiveness of processes and efficiency, which means that this branch of management often includes measurement and analysis of internal processes (Twigg, 2006).

Healthcare Operations Management

    Operations management within healthcare involves many of the same disciplines and activities as that of operation management for other industries. However, there is one major difference which defines Healthcare Operations management as its own discipline and that factor is patient care. Healthcare Operations management is a discipline of management that utilizes scientific or quantitative principles to determine the most productive and efficient methods of delivering patient care (Langageer, 2008).