Forms of Communication

Effective verbal and nonverbal communication skills are valuable in the workplace. These skills go beyond conversations; employees must also know how to communicate well in written reports and emails. Understanding the benefits of effective communication helps schools place a focus on developing a workforce that is able to communicate with colleagues, students and parents.

Task 1
Describe the main forms of communication that you will have to use in your role as a Teaching Assistant.   Make sure you cover verbal and non-verbal.
Verbal Communication: Is when I would communicate verbally with pupils, staff and parents through word of mouth.   My objective would be to ensure people have fully understood what I am trying to convey.   I would use clear concise information and keep information relevant to the person I was speaking.   I would keep important information short and to the point, I would use word and terminology which that person would understand.   In order to deliver the right message I would put myself on the other side of the table and think from the receiver’s point of view.   I would use the correct pitch, volume, speed and clarity throughout communications.   I would use good body language and maintain good eye contact during verbal communications, reassuring the listener.   This form of communication has the advantage of quick feedback.   Through the face-to-face conversation you can read the persons facial expressions and body language.   This will help you know if the person has fully understood you and what their thoughts and feeling are about what is being said.   Written Communication:   Is when I would communicate with pupils, staff and parents through letters, emails, reports, notes and memos.   I would do this hand written, computer typed or digitally.   I would use clear concise information, and keep writing accurate and to the point.   I would use good vocabulary, grammar and spelling, and ensure writing is the clearly written in the correct font...