Europe Maintenance and Aftermarket Preferences Former Soviet Union Mining Market 2015


This report provides a detailed analysis of customer preferences throughout the European and former Soviet Union mining sector, focusing on factors that influence preferences for maintenance and aftermarket services across different regions including the former Soviet Union, Western, Eastern and Souther Europe and Scandinavia. The analysis is based on Market Research Store extensive survey of 100 mine managers and procurement managers.

Browse Full Report with TOC:

• Customer preferences for maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third parties as providers of three equipment parts categories: strategic parts, non-strategic parts and processing-related equipment.

• After sales equipment support preferences across three options; 'work with me', 'do it for me'; and 'do it myself'.

• Preferences for type of service contract, including maintenance only, operation and maintenance, and life cycle management.

• In each case responses are analysed by mine type, company size, commodity and European region (Eastern Europe, Western Europe, Southern Europe, the former Soviet Union and Scandinavia).

Request for Sample:


Overall trends in the data revealed:

• While OEMs dominate the supply of strategic parts with 60% choosing purely OEMs and 34% a mix of OEMs and third parties, third parties have a greater penetration of non-strategic parts. Availability of spare parts is a key weakness for OEMs, which provides third parties with an opportunity to gain further share unless the OEMs improve their supply infrastructure, logistics structure and performance.

• After-sales equipment support preferences show over...