Ethic and Quality in Web 2.0

Ethics and Quality

Ethics are defined as a system of morals or rules of behavior. Ethics itself is associated with right behavior when there is no law to say what to do; or in the extreme in deciding when it is right to ignore the law.  

Ethics, quality and trust in Web 2.0 environments

In Online environment including web2.0 there is a lack of standard procedures and quality control and the absence of many of the environmental and behavioral cues that influence the development of trust make it difficult to create trust in an online information environment.


  * Rise and fall of the “quality industry”
  * Quality Control
  * Quality Assurance
  * TQM
  * Performance indicators
  * Benchmarking
  * Have these been satisfactory? Do they deliver “quality”?
  * Service tradition

In a collaboratizve, international environments like Wiki, it does not enable instant and continuous quality control. Because it allows anyone, everyone to participate in editing articles and the encyclopedia as a whole. Which cannot prevent anti-moral individuals vandalizing the contents, such as offensive, racist comments.  

According to Varlamis compare to edited web-site, user created content are questionable, it often contains errors, mistakes. And this is due to the lack of quality control mechanisms, especially for collaborative environments similar to Wikipedia; classical expert review model is not feasible due to the huge amount and the continuous change of content. However in order to manage, solve several issues regarding to abusive wrong or biased contents, some studies recommended something called ‘reputation mechanisms’, which priories long-living content and long-term contribution. Also there is a collaborative rating model, which are designed for content filtering and personalization has been recently employed by organizations similar to wikis for evaluating content quality. Also there is a web2.0 application called Digg, that allows...