Contract Creation and Management Assingment
Zahíra Martínez
April 23, 2012
Monica Consentino

Contract Creation and Management Assignment
The simulation begins in the middle of a major dispute between a soft wear developer company, and one of its customers, Majestic Hotels. The two companies are in dispute over the quality and timeliness of deliverables. Before they could even started to work on the project they landed in court based on claims and counter claims concerning the quality and deliverables such as deliverable schedule slips and growing user requirements.
Performance of contract
Agreement entered into voluntarily by two parties or more with the intention of creating a legal obligation, which may have elements in writing, though contracts can be made orally. In this simulation   the agreement   was   broken from the beginning   since they had   claims   in quality of the   services and the   schedules   define by the contract.
Internal Escalation Procedure for disputes
It states that   when a party   is   uncomfortable   with the services   of the   other   party and feels unsatisfied   it may   call for   a progressive management indolent   in writing   to the other party requesting that all finished and unfinished   code are direct violation   of the current contract.
Requirement Changes
The contract is written to cover a certain period that the consumer required in the contract let’s say a one year frame. When dealing with technology   there   comes the time   that it needs to be upgraded   but in the contract   it did not specified   it   and if the   customer did wanted   it   they should have put it in writing. The Management office should have notice that part where did not included the upgrades of the electric panes to be change   every period need it.

Resolution Approach
The party that is giving the services are looking to keep the hotel brand as their customers and is willing to come to terms with his part of the contract.