1.1. Explain what is meant by:
Diversion is simply about recognizing individual and cultural differences ranging from nationality, culture, abilities, ethnic origin, gender, religion, age, sexual orientation or social class. These are encountered in all level of health and social care.
Equality can be defined as treating people fairly and equally no matter their age, sex, religion, disability, nationality, gender, class etc. This is about seeing all human beings as human and equal.
Inclusion can be seen as involving service users in a way that should give them sense of value, belonging, importance, respect and needed without looking down on anyone. The opposite of this could be seen as discrimination.
Discrimination always occurs when anyone fails to include people or disrespects individual needs and choices required. Discrimination could be directly pronounced and indirectly practiced. This is about favouritism. The truth is that treating people equally, fairly and respecting their differences could make it easier for inclusion to take place and be possible.
1.2. Describe ways in which discrimination may deliberately or inadvertently occur in the work setting
The fact that there is some institutionalized discrimination within some work setting cannot be disputed. Some of this discrimination by individuals against individuals can bring about low-esteem, where people now feel rejected and less valued. It has been proven in certain cases that this type of discrimination can result to depression or nervous breakdown, high blood pressure and other ill-health. Most certain ways it occurs in a setting are basically through being stereotypic and prejudiced as well as through the labelling of individuals, harassment, bullying and application of wrong and offensive language. This discrimination can hinder people from achieving their personal aims, dreams and objectives.