Effective Communication Health and Social Care Level 3

BTEC Level 3 90-Credit Diploma in H&SC (Health Sciences)
Unit 1: Developing Effective Communication
By Jenny O-Adeyemi
In communication between colleagues, it is very important that care workers are able to communicate respect for each other. Colleagues who do not show respect for one another may not be able to show respect to the people who use care services. As a care worker you may often have to greet colleagues by asking if they are well and to spend time with a warm up talk in order to show that you are able to value them. Staff will need to demonstrate that you are a good listener and can remember details of conversations that you have with your colleagues. Colleagues also have to develop trust in one another. It is very important to validate that you respect the confidentiality of conversations with your colleague. Work settings can have their own social expectations about the correct way to be able to communicate thoughts and feelings. This can be different from social expectations when communicating with your friends and family.
The term effective communication is somewhat a conversation which nobody can get confused by the other persons meaning. The first thing that needs to happen to ensure effective communication is to be able to use reflection. The second thing is to ask clarifying questions that can find out the patients.
An effective conversation can mean a conversation in which something is accomplished. It can also be a conversation which two people both can enjoy the conversation and learn something new. Effective communication in the health and social care setting is very efficient as it can allow the health care worker to perform their role adequately, allowing them to work alongside their colleagues whilst developing supportive ties with the users of the service who can come from different types of backgrounds, cultures/ and religion. People with communication disabilities in Berck are at risk of not being able to...