Do Outreach Approaches and Advocacy Always Improve the Delivery of Care Services for People Who Are Socially Excluded?

Do outreach approaches and advocacy always improve the delivery of care services for people who are socially excluded?

This essay will look at the advantages of outreach approaches and advocacy for those who are socially excluded but also the limitations that these services provide.   The term ‘social exclusion’ can be defined in numerous ways but literature from Robert Gordon University suggests the three key areas that define social exclusion are financial poverty, exclusion from the labour market and exclusion in a social sense.   They also conclude that there is a big difference between social exclusion and poverty alone (Robert Gordon University, undated).   Another report suggests exclusion is multi dimensional and its processes result in multi deprivations, for example, breaking down of family structures and social relationships, and a loss of identity and purpose.   It concludes that social exclusion has an important affect on an individual culturally and psychologically (, 2010).   ‘Outreach’ in brief can be summarised as practical support given within the local community, it is flexible and the service user/s can determine where, when and how the support is offered (Thornhill Plus You, undated).   ‘Advocacy’ is a little more complex and is when an individual gives another an opportunity to seek help that they may be entitled to access (, 2010).   Advocates themselves should be non-judgemental and independent from service providers and there is a nationally agreed set of principles called the Advocacy Charter which most independent services operate in accordance with (unit 10, pg 95).

There are many reasons why social exclusion happens, providing services for people is easy enough but getting people to access them is a different matter all together.   The Governments Social Exclusion Unit (SEU) found that there were three groups that have ‘significantly poorer chances than the general population’: people with a low level of...