Different Types of Communication

Task 3.2

Describe how to adapt communication to meet different communication needs.

Examples of different communication needs:

Speech impairment
Hearing impairment
English not the first language
Lack of understanding

Speech impairment

You have to make time to listen.
Don’t finish sentences for them.
Challenge any comments made by others, like mimicking them for example.
Use symbols.
Body language is even more important when speech is absent or limited, so it must give the message intended.

Hearing impairment

Maintain good eye contact.
Use sign language.
Speak clearly so lips can also be read.
Use symbols.
Hearing loop.
Voice box.
Avoid complex sentences and jargon
Do not shout
Avoid shifting gaze to others when you are speaking
Don't put your hands in front of your mouth.
Be aware that background noise will affect the child’s ability to hear what you are saying.

English not the first language

Show them what to do.
Use facial expressions.
Use signs and gestures.
Use symbols.

Lack of understanding

Give simple instructions.
If giving a task for them to do, its better to break it down.
Demonstrate what is needed to be done so that they can see for themselves before attempting it.


If someone is shy encourage them.
Talk to them.
Include them.
Have a friendly approach to them.
Praise them for a job well done.
Thank them.
Work together with them.
Don’t exclude them.
Be patient with them.


Not everyone understands big words so in this situation use words which are easier to understand.
Use plain speaking.
Encourage them to ask if there is something they don’t understand.