1 Understanding the role and responsibilities of the team leader
1.1 The role of the team leader
The fundamental role of the team leader is to lead their team effectively in a manner which maximises the efficiency and productivity of the team for the benefit of the wider organisation. This should then ensure that the targets set are being met by that team.
A leader needs to act as a role model by encouraging their team to adopt the principles of the visions and values of the organisation. This should help encourage these principles to filter down to each member of the team, ensuring that the team as a whole adopts the right approach, style, culture and focus. In relation to Riverside, this should ultimately improve the service we deliver to our customers (should this be tenants, other divisions/teams within Riverside or any other stakeholders), which is the focal point of our vision and values.
1.2 The responsibilities of the team leader within the team
The role of team leader encompasses a host of various responsibilities that have to be carried out in order to run an effective team.
A leader should motivate their team, this is fundamental for the team’s productivity and ensuring it achieves its goals. Appraising and developing team members is important, development and self fulfilment will improve the morale of the team and would filter back to increasing levels of motivation. Appraisals are equally as important as they highlight areas of improvement. A team’s ability to reflect, work and improve on weaknesses is the only way a team will evolve and develop.
A team leader needs to care, be considerate and converse effectively with the team. Appreciation of commitments and challenges outside of work need to be considered and compromises made for the benefit of the team members as well as the team. Consideration must be made to support the team and ensure they are able to achieve delivery of tasks set. Finally, effective, two-way communication...