Dealing with Team Conflicts


Dealing with Team Conflicts
Teneka M. Simon
Strayer University
Negotiation and Conflict Resolution
BUS 526
Dr. Etido Akpan
Dec 21, 2009

Dealing with Team Conflict
Negotiation Scenarios: Dealing with Team Conflict
John and Abby are supposed to be working together on a project.   There is one big problem.   They disagree on the results to be achieved, the parameters the solution should satisfy, and the decision criteria.   In a situation like this, if John and Abby push forward, they are likely to end up ready to hurt each other.   (Hopefully, that is just a figure of speech.   Sometimes though, a person might wonder…)
During the initial phases of negotiations, it is essential that all involved parties identify the commonalities and differences of each of the parties participating in the discussions.   Therefore, all parties understand what the objective is, which is to participate on a project team.   After the understanding of the assignment is clear to the individuals, the parties need to understand the purpose and scope of the project and what roles that each individual plays in making the project a success.  
In the case of John and Abby, what are the personal goals and objectives for this project?   Each individual has a conflict with the other pertaining to the outcome, the objectives and goals, and the decisions making process.   Based on the information provided, each individual has a personal agenda to satisfy either a personal achievement to acquire an additional skill set or obtain a promotion.   Nevertheless, the two individuals need to put their positions aside and handle the assignment at hand.   As mentioned earlier, the two need to compile a list of their needs and desires for the project on both a professional and personal levels and share them with each other.   This discussion will allow both individuals to better understand the rationale for the other’s objection to the goals, decision-making...