Create a Problem Statement

Create a Problem Statement
Management: MGT/521
Ramon B Solabi
Dr. Vellore Sunder
Create A Problem Statement.
Kudler Fine Foods is a gourmet store that was established in 1998 for those savvy shoppers who are searching for the finest meats, produce, cheeses and wine in the southern part of California. It was established in order to fulfill the vision of Kathy Kudler who had a passion for gourmet foods but found out that her particular neighborhood does not have a wide varieties of products to choose from. The Store was opened to provide a one-stop shopping experience with varieties and reasonable prices.
Kudler Fine Foods was a success from inception, this is so because Kathy interacts with most of the customers and has a very good rapport with them and as a result, the store enjoys a lot of repeat customers. More so, the store provides for the community what they actually want in the stores and for those products that the store does not carry, it is specially order for their customers. These reasons couple with the fact that the location of the stores is in an economic region where customers can afford to pay for “gourmet prices” makes the stores a success. Therefore the success of the La Jolla store has made it possible for more expansion into the in-land of the area with two more stores.
The Kudler Fine Foods do have some stakeholders that are recognized who are both external and internal and do have effect on the organization. The following are those considered.
The staff: they are the clerks and the stockers that take care of the stores and attend to customers.
Customers: They cherish their customers very well as clerks and staffs are encouraged to pay extra attention to the customer. Make special orders for the customers that are in need of products that the store does not carry.
Wholesale Suppliers: They have to be recognized as they are those that supply the stores with products and if there is a breakdown of...