Confidentiality and Cyp

Naomi Boote STALS level 2

Describe the importance of reassuring children, young people and adults, of the confidentiality of shared information and the limits of this.   203.4.2

It is vital that all children, young people and adults that you come in contact with understand that, in the most part, any information you are given is held in confidence and that it will only be shared with other members of staff on a need to know basis.   The matter will not be discussed in front of another student/parent and that any paperwork will not be left for others to see.   This is important to help build trust between the professional and the student or their parent/carer.   For example, if there is a problem with personal hygiene in a younger child and the parent tells you that the child is having problems, you are able to reassure the parent that the matter will be dealt with sensitively and that only the other members of staff in close contact with the child needs to know.   This can also reassure the child.   If they know that you are aware of the issue they may then be able to come to you so you can give them clean clothes without there being too much fuss made of the situation.

In an older child it could be that the child is having problems with a friend and simply would like to discuss it with an adult that they trust and have built up a good relationship.   Although it may not be seen as an important issue, when the young person is going through puberty such matters can affect many areas including school.   You should be able to listen to them and, if asked, offer advice on how they might tackle the situation differently.   They should always feel that you will take them seriously if they are seeking guidance and that you would treat the situation professionally and not discuss the matter with other students or with another adult unless you were seeking advice.

Confidentiality is equally important between a member of staff and a parent/carer.   A family may...