Communicating is a key part of any successful business. A manager needs to know that communication is needed to establish the goals of a business, developing plans for achieving goals, and leading people in a direction that allows them to contribute to the company’s performance. Many forms of communication exist, but the three most important ways to communicate include; written, oral, and non-verbal communications.
Written communication can include e-mails, text messages, memos, letters, and legal documentation. The advantage of having ideas written is that it provides a way to keep records and maintain a form of reference in case any information is disputed in the future. However, written communication can by messy by creating too much paper piles, and the information has potential to be poorly expressed by bad writers. Also, it may take a while to know whether a message was actually received and correctly understood.
Oral communication mainly involves face-to-face contact through meetings, presentation, and one-on-ones. The advantage of communicating orally is that the information exchange is done quickly and any questions can be asked and answered on the spot. However, oral communication can leave little evidence without written supplements, and can often lead to information being misremembered in the future.
Non-verbal communication include facial expressions and body gestures. It usually supports verbal communication and is observed in the presentation setting. A presenter will often look for non-verbal communication clues from audience members to gauge how the presentation is being perceived.
In conclusion, communication is an extremely important part of the corporate culture and is used to explain and attain company goals. The most important forms of communication are written, oral, and non-verbal. Using all three forms of communication together would lead to the most successful means of communication.