SHC 21: Introduction to communicate in   health ,social care or children’s and young   peoples settings.

  1. Understand   why communication is important in the work setting .
      2.1 Identify diffrenet reasons why people communicate .

Different people communicate in different   ways to express the needs to share ideas and information to reassure to express feelings .to build relationships ,socialise ,ask questions to share experiences . people communicate in order to establish and maintain relationships with others to give and receive information and instructions to understand and be understood also to share opinions ,knowledge ,feelings ,emotions and to give encouragement   and show others they are valued . communication is an essential tool carer   can use to meet the needs of the children .it is a basic requirement   of my job role   to communicate with individuals and there family and also staff on a daily basis . communicating with other staff members   ensures   effective   team working and continuity of care .

      2.2 Explain how effective communication affects all aspects of work .
Communication is an grievous tool and a basic requirement to maintain a healthy and safe environment at consort place .   communication with other staff members and parents ensures effective team working and persistence of care .
So in my setting there is a little girl who has down syndrome and cant really speak so to communicate with her she makes hand gestures or takes you to show u what she wants or needs .

      2.3 Explain why it is important to observe an individuals reactions when communicating with them .

It is important to pay attention to others facial nerve and body reactions when communicating with them as you might have to adjust the behaviour you are communicating to suit the individual .
Talking to a child is totally different that speaking to a member of staff   or a parent   so we have to change our way of communicating . getting only a verbal...