Coder Interview

October 4, 2015

      Biller/Coder Interview
The health care industry “depends on skilled, qualified medical insurance billers and coders to accurately record, register and track of each patient's account” (Herman, 2015). Medical billing and medical coding are actually two distinct jobs. For this essay I interview a Kelly Zirkle, she is a medical biller for a local medical office located in Vista, California. In our interview I asked her about the process used to determine a bill, how health care pricing is different from other business and the impact private and government has on reimbursements.
I started off the interview by asking her what do billers do, what does their job entail? “Medical billers are really in charge of making sure everyone is being billed correctly. Some of this involves talking with patients and/or health insurance companies on a regular basis to make sure all invoices are paid on time. The biller should understand coding language and how to read medical invoices. This is perfect for someone who wants to have a balance of working with people (on the phone) and also spending time assessing invoices and data Accuracy is extremely important. You should have an eye for detail, be a team player and possess a professional attitude. It is also helpful if you feel comfortable working with a computer. Always be willing to learn. ” (personal interview, September 29, 2015).
Medical billing and coding specialists are “largely responsible for making sure medical office revenue cycles run smoothly. When a service is performed, a code is assigned to a bill. Coders must be productive and accurate” (Herman, 2015).
“Some positions combine billing and coding responsibilities, along with helping patients. The size of the organization where you work will be the main factor in determining whether the position will blend typical medical insurance billing and coding duties and contact with patients. Keep in mind, working with patients can be...