Coaching and Mentoring Assignmen

Understanding How Management Coaching and Mentoring Can Benefit Individuals and Organisations


The context for this assignment is introducing a coaching culture into armed forces medical training. The reason for introducing a coaching culture is to help improve the pass rate for trainee medical assistants. In the current climate improving the pass rate will make financial savings for the armed services.

At present the culture is target driven with minimal coaching support for trainee medical assistants. Support for the trainees tends to be specific to technical training rather than towards the whole course.

The armed forces have 2200 trained medical assistants, with 5 courses of 20 trainees being undertaken over the course of one calendar year. For the pilot a team of 5 full time coaches will be attached to the trainee courses over the course of one year to measure the effectiveness of the culture change.

Ensuring Best Practice In Coaching or Mentoring Practice

To ensure the coaching and mentoring is effective it is important that the right people to undertake coaching are selected to lead the program. A successful coach should exhibit certain characteristics. Hill (2004 Chapter 2) Outlines basic skills of a coach as listening and questioning. Megginson and Clutterbuck (2005 Chapter 1) outlines the basic tools needed to establish a relationship with the mentoree. To summarise, the potential coach would possess the following;

    • The ability to build rapport and sense of purpose with the coachee. This leads to a mutual understanding of what the relationship is about, even if there is not a fixed goal

    • A need to clarify objectives, goals and boundaries. Once the coachee and coach have established rapport it is essential to clarify the aims of the session. The Boyatzis technique (2004) talks about Visioning to gain the mentoree’s understanding of the goal that they want to achieve. Megginson and Clutterbuck (2005 Chapter 1)...