Career Deveopment Plan I Hrm531

Career Development Plan I

Mariam Ibrahim
October 25, 2010
Tracey Durden

InterClean made a merger with EnviroTech so as to enhance their services in the health care industry; in addition they need full-service cleaning solutions to their cleaning products. The $8 billion dollar institutional and industrial cleaning and sanitation industry, success is no longer about the product that works. InterClean’s goals is to present a complete variety of cleaning services and solutions, which will become their major opportunity for as mush sales as possible (InterCLean, 2005). The midlevel sales managers must have the appropriate knowledge and the understanding of the fundamentals of job descriptions and job analysis.

Job Analysis

“Regardless of how job analysis is collected, it usually includes information about the tasks to be done on the job, as well as the personal characteristics (education, experience, specialized training, and personality) necessary to do the tasks” (Cascio, 2005). A job analysis is very crucial for every organization to know what it lacks so as to fill the gap with the appropriate employees. The three common methods of a job analysis are observation, interviews, and structured questionnaires.

The observation method is used to observe the employees in their field. This will provide the analyst with a clear vision of the employee behavior on-the-job and how he solves problems. The two types of interviews are, one of them is interviewing the employee, who provides the analyst with the information needed, the second is interviewing the client, who provides the analyst with the feedback of the customer on the company’s products. This type of interview frames the job description for the employee. The structured questionnaire is a quick method to survey variety and larger amounts of jobs geographically.

These are only the advantages of these methods, which have disadvantages as well; the observation method may not provide the...