Career Development Plan Part Ii
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Career Development Plan Part II
Nathalie M. Salib Helard
University of Phoenix
HRM/531PR
Prof. José Mora-Grana
October 2, 2013
Career Development Plan Part II
Development of Training, Mentoring and Coaching Program
The reorganization of InterClean and its new market approach in Puerto Rico has allowed for several changes and transfer of existing employees into Puerto Rico. The new sales team will need to be trained to be successful on the job and to help the company accomplish its goals.
First we need to define what training, mentoring and coaching mean. Training consists of planned programs designed to improve performance of the individual, group, and/or organizational levels. Training is very formal, should have well-defined learning objectives, and is often relatively brief as compared to coaching or mentoring. The trainer has extensive experience or knowledge in the subject that is being delivered. It is expected that the participants in the training learn from the trainer. There are many different training and development methods; for example some are on-the-job training, informal training, classroom training, internal training courses, external training courses, life-coaching, mentoring, skills training, product training, technical training, and distance learning, to use according to individual and organizational training needs.
Mentoring is an informal relationship between two people. A mentor will do many of the same things as a coach or even someone who is a trainer, but there is no formal obligation on the part of either party. The mentor's role is to help the mentored to find his/her own true self; to experience their own attempts, failures and successes, and by so doing, to develop his/her own natural strengths and potential.
A coach is a coach from the start of the relationship with the person being coached. The person being coached has a specific goal to achieve. It can be long term or...
Nathalie M. Salib Helard
University of Phoenix
HRM/531PR
Prof. José Mora-Grana
October 2, 2013
Career Development Plan Part II
Development of Training, Mentoring and Coaching Program
The reorganization of InterClean and its new market approach in Puerto Rico has allowed for several changes and transfer of existing employees into Puerto Rico. The new sales team will need to be trained to be successful on the job and to help the company accomplish its goals.
First we need to define what training, mentoring and coaching mean. Training consists of planned programs designed to improve performance of the individual, group, and/or organizational levels. Training is very formal, should have well-defined learning objectives, and is often relatively brief as compared to coaching or mentoring. The trainer has extensive experience or knowledge in the subject that is being delivered. It is expected that the participants in the training learn from the trainer. There are many different training and development methods; for example some are on-the-job training, informal training, classroom training, internal training courses, external training courses, life-coaching, mentoring, skills training, product training, technical training, and distance learning, to use according to individual and organizational training needs.
Mentoring is an informal relationship between two people. A mentor will do many of the same things as a coach or even someone who is a trainer, but there is no formal obligation on the part of either party. The mentor's role is to help the mentored to find his/her own true self; to experience their own attempts, failures and successes, and by so doing, to develop his/her own natural strengths and potential.
A coach is a coach from the start of the relationship with the person being coached. The person being coached has a specific goal to achieve. It can be long term or...