Basics of Business Management

Basics of Business Management

Name: Rasha Yahya Ahmed
ID: 101170024

  1. Describe and analyze how the organization is structured to achieve its objectives.
Organizations structure is the way of organize the department and the levels of the organizations, one of the structures is the Flat structure, A flat organization structure, or horizontal as some call it, is where the levels in the structure are close. In organizations like that you will find   the managers involves with the employees, so they are informed, on the other hand the employees knows the managers vision, and have there opinions in consideration in the decision making process. its practical structure and when applied in the right way it effect the speed of work in a positive way.   Usually its applied in the small organizations or in a small scale within a large organization.   There are other structures types such as Functional structure, Divisional structure and Matrix structure, each type has its own characteristic and description.

  2. Describe and analyze what are the organization’s internal and external customers
In the organizations the profit is the goal to achieve, and it is important to identify your customers and know their needs, to be able to reach them, there is tow kind of customers that affect or affected by the product. Both kinds are important and the organizations give values for each of them. These kinds are the internal and external customers. Internal customers are every one related to the organization (employees, stockholders, suppliers ...). The organization relay on them to work efficiency because when the employee is satisfied a result he will deliver a good quality product.   The External customers are everyone outside the organization and not related to the organization and potential buyer for a good or service from the organizations. It is important for the organization to realize that the internal customer can affect the external customers. For example a happy...