University of Phoenix

Computers Week 3 Automation
      In any office environment in the current business world there is some level of office automation occurring. The most commonly used automation process is a computer system that is linked by each user into a main server so that the flow of information is accurate and simple to manage. Office automation is loosely defined as all the hardware such as computers and software used to collect, maintain and share information needed to conduct the business of a company. It is the intention of this paper to review the office automation of one company, Network Truck Insurance Services Inc (NTIS), and its advantages and disadvantages of each type of software used.
      Since the purpose of automation is to make the use and sharing of data easier, NTIS has created a computer system that allows a computer at each desk to connect to a shared server where the main company data is saved. This allows each employee to have access to the necessary client information and make changes to it as needed, but also allows others to instantly see what changes have been made and ensure the accuracy of the work being done. This type of information sharing is vital in an office where there is more than one person with access to this information or with the ability to change it. The server houses the main client database where a large amount of the daily work is completed. This database holds all the client policy information as well as all the form letters that are used regularly. Each individual computer may also hold some programs that are specific to the job of the user, this writer’s computer for example, has access to a finance company database that others do not have the password for.   The server and other commonly used programs will automatically perform a weekly off site back up of itself to ensure the company that in the event that the server crashed, the client information is not compromised.   This process is done...