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What do I want to develop? | Assertiveness skill |
How did I know this about myself? | I often find difficult   to express my own opinions and say   “no” to people even if   the request is very inconvenient for me.   |
What resources do I need to help me do this? | Support from personal tutor, mentors in practice; short courses provided by university or college;Reflection techniques which help to see improvement in a particular area over a period of time; |
How will I know if I have developed in this area? | Receive positive feedback from personal tutor, mentors in practice, senior colleagues at work place; annual appraisal, |
By what date do I need to have achieved my objective? | I would like to see improvement in this area by the end of first year of my training, however I am aware that mastering assertiveness skill is a part of life learning process. |
Why is this important for a professional practitioner?(Rationale & underpinning evidence).
| Assertiveness is a ability to express yourself and your rights without violating the right of others. Being assertive means having respect for yourself and others. Due to this mutual respect assertiveness is an effective, diplomatic and direct communication style (Bishop, 2000).Throughout the years nurses were seen as “good Samaritans”, “angels”, more like sheep then sheppard. Studies provided by Timmins and McCobe (2005) show that nurses often do not view assertiveness as an appropriate behaviour and they prefer to take passive role in conflict situations. However modern nursing expects nurses to be professionals who are confident and competent enough to act as patients’ advocates, as links between service users and other health professionals, as well as a barrier between the client and an adverse event (Beyea, 2008). Because nurses are always on the front line they play crucial role in maintaining patients’ safety. Assertive communication is one of the tools which helps nurses to fulfil this new...