Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. I have experienced the attitudes that Sheehy report while working at Wal-Mart about seven years ago. I was a customer services manager for the cashiers. Most of the employees were young college students who worked part-time and they were only there to earn a paycheck. For many it was their first job. I can recall a time when an employee present an attitude of get away with what you can when she was so eager to go on a break that she stopped customer from checking out in her line by telling them that her line was closed and they had to check out at another cashier station. Many of the customer were upset that they had been in line for a while to be checkout and only to find out they had to go to another cashiers’ station to check out. If that employee would have presented a better attitude by allowing the customer to check out and delayed her break for five minutes. She would have provided excellent customer services.
Explain the implications of the work ethic Sheeny describes for the future of American business. The work ethic of the future of the American business that Sheeny describes is very common when there are a lot of young people who have never had to work really hard. They have the mind framed that this is not going to be my career and I am here just to coast along the way. If the workers were older, I really believe that they would take the working environment serious. Many older workers or those that have being working for a longer period of time value the importance of doing what is right. They abide by the rules that are at their place of employment. In the today world many employee are in their position based on who they know and not the experience or the level of education that one may have. In the world today the value of good work ethic is far gone. The importance of hard work is not longer being displayed and the costumer...