The Public Service Manager
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Nottingham Business School
Professional Certificate in Public Services
Management
The Public Service Manager
Module 1
Assignment 1
By
Mark Dooley
For
Kirsten Greenhalgh
30th January 2010
Word Count Part A ….2,978
Part B….700
Executive Summary
This report aims to highlight my current management role and responsibilities as a Watch Manager in the Nottinghamshire Fire & Rescue Service . It covers my main role as the Manager of White Watch at Ashfield Fire Station and the broader role I have in managing the fire station when I am on duty.
I have highlighted the key management challenges that I expect to face in the coming months, both in terms of changes of personnel, procurement of new equipment, and trying to implement changes to procedures and policy.
The report highlights my management styles and approach that I use in carrying out my role and comments on the differing styles which I use in relation to the tasks I am performing.
In covering my management strengths and weaknesses I have highlighted areas for further development. This is covered by my recommendations and forms the basis of a SMART action plan.
Contents
1. Introduction
2. Management role and responsibility
3. Management Challenges
4. Management Style and Approach
5. Strengths and Weaknesses of my management style and approaches
6. Aspects of my management style and approach I wish to improve
7. Conclusions
8. Recommendations to improving management effectiveness
9. SMART Action Plan
10. References
11. Part B
12.1 Appendix
1. Introduction
The aim and objective of this report is to establish the appropriate theory’s which relate to my overall management style and approaches and the key management challenges which I face day to day. I have also set the scene by briefly outlining my management role and responsibilities.
The report covers the...
Professional Certificate in Public Services
Management
The Public Service Manager
Module 1
Assignment 1
By
Mark Dooley
For
Kirsten Greenhalgh
30th January 2010
Word Count Part A ….2,978
Part B….700
Executive Summary
This report aims to highlight my current management role and responsibilities as a Watch Manager in the Nottinghamshire Fire & Rescue Service . It covers my main role as the Manager of White Watch at Ashfield Fire Station and the broader role I have in managing the fire station when I am on duty.
I have highlighted the key management challenges that I expect to face in the coming months, both in terms of changes of personnel, procurement of new equipment, and trying to implement changes to procedures and policy.
The report highlights my management styles and approach that I use in carrying out my role and comments on the differing styles which I use in relation to the tasks I am performing.
In covering my management strengths and weaknesses I have highlighted areas for further development. This is covered by my recommendations and forms the basis of a SMART action plan.
Contents
1. Introduction
2. Management role and responsibility
3. Management Challenges
4. Management Style and Approach
5. Strengths and Weaknesses of my management style and approaches
6. Aspects of my management style and approach I wish to improve
7. Conclusions
8. Recommendations to improving management effectiveness
9. SMART Action Plan
10. References
11. Part B
12.1 Appendix
1. Introduction
The aim and objective of this report is to establish the appropriate theory’s which relate to my overall management style and approaches and the key management challenges which I face day to day. I have also set the scene by briefly outlining my management role and responsibilities.
The report covers the...