Shc 31

TASK ONE : SHC 31

Promote communication in children’s and young persons setting



Introduction

Working with Children, young person’s and their families requires many different levels and types of communication and with many types of people from the small child to the parents to the professionals. Good communication skills will help you become a good practitioner and a good communicator within all situations regardless of age and should always take into account each person’s individual needs wishes and preferences.

Reasons why we communicate

We all have many reasons why we communicate, in a work setting its is paramount that we all communicate effectively to form good relationships within and out of our setting.

To PROMOTE   AND MAINTAIN RELATIONSHIPS with in our setting, when a new child, parent or family enter our setting the first smile, wave will make them feel at ease and is the start of a new relationship, maintaining it will be keeping in regular contact and letting families know about the day their child has had and also having a quick chat on drop offs and pick ups about what has been going on.   birthdays, visit to the zoo for example (I use a 2 way communication book).

This is my way of SHARING AND GAINING INFORMATION another form of communication. Many of my parents are very busy and I use a 2 way communication book a written form of communication, I find this is a good way of parents informing me of events, anything that might effect the child in the day (injections!), bad nights sleep night before, off food? For example.. and visa versa it’s a way of me letting parents know about what their child or young person has done in the day   for example , meals eaten, milk drunk, sleep, outing. Information may be shared with us form professionals from schools, health visitors or other professionals which is paramount to the child or young persons care.   Confidentiality should be key to sharing information.

One of the most important...