Resource Optimization
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- Date Submitted: 03/28/2011 09:47 PM
- Pages: 11
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Projects at The University of Manitoba And The University of Calgary
Joint Presentation to CAUBO Deborah McCallum, Vice-President (Administration) University of Manitoba Jonathan Gebert, Vice President, Finance and Services University of Calgary June 15, 2010
ROSE project
RESOURCE OPTIMIZATION AND SERVICE ENHANCEMENT
Presentation Objectives
•Provide an overview of major resource optimization and service enhancement projects at the University of Manitoba and the University of Calgary •Provide insight into the process, outcomes, challenges and lessons learned •Highlight interesting similarities and differences between the projects
ROSE project
RESOURCE OPTIMIZATION AND SERVICE ENHANCEMENT
What is the iS2 Project?
A multi-year initiative to improve financial controls, improve administrative support services, and reduce administrative costs across campus Our Vision: To be a customer oriented organization that delivers high quality, efficient and effective administrative services enabling the University of Calgary to be a recognized leader among academic institutions.
3
Key Objectives
Faculty and Staff understand their fiscal and administrative accountabilities and have sufficient tools and resources to meet internal and external regulatory requirements Administrative services are well defined and delivered seamlessly across the University with no duplication of effort and a high degree of customer satisfaction Administrative policies and processes are fully adopted and standardized across operating, capital and research activities with inherent flexibility to meet unique needs as required Individuals who perform administrative services recognize the significance of their work and feel valued by the institution
4
Drivers
External
- Tri-Council audit - Auditor General’s report - Provincial funding reductions
Internal
- Costly inefficiencies and duplication - Varying degrees of service/unclear expectations - Faculty and staff...
Joint Presentation to CAUBO Deborah McCallum, Vice-President (Administration) University of Manitoba Jonathan Gebert, Vice President, Finance and Services University of Calgary June 15, 2010
ROSE project
RESOURCE OPTIMIZATION AND SERVICE ENHANCEMENT
Presentation Objectives
•Provide an overview of major resource optimization and service enhancement projects at the University of Manitoba and the University of Calgary •Provide insight into the process, outcomes, challenges and lessons learned •Highlight interesting similarities and differences between the projects
ROSE project
RESOURCE OPTIMIZATION AND SERVICE ENHANCEMENT
What is the iS2 Project?
A multi-year initiative to improve financial controls, improve administrative support services, and reduce administrative costs across campus Our Vision: To be a customer oriented organization that delivers high quality, efficient and effective administrative services enabling the University of Calgary to be a recognized leader among academic institutions.
3
Key Objectives
Faculty and Staff understand their fiscal and administrative accountabilities and have sufficient tools and resources to meet internal and external regulatory requirements Administrative services are well defined and delivered seamlessly across the University with no duplication of effort and a high degree of customer satisfaction Administrative policies and processes are fully adopted and standardized across operating, capital and research activities with inherent flexibility to meet unique needs as required Individuals who perform administrative services recognize the significance of their work and feel valued by the institution
4
Drivers
External
- Tri-Council audit - Auditor General’s report - Provincial funding reductions
Internal
- Costly inefficiencies and duplication - Varying degrees of service/unclear expectations - Faculty and staff...