Promote Communication in Health, Social Care or Children’s and Young People’s Settings.
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- Date Submitted: 10/18/2014 05:14 AM
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Promote communication in health, social care or children’s and young people’s settings.
People communicate with one another for various reasons. To clarify and seek information, form relationships with one another and/or to gain an understanding of something.
People also communicate in various ways such as verbal, non-verbal (sign language) electronically or written.
Communication is an important part of everyday life, when communicating in the work place different professional boundaries and legislation (Data Protection act 1998) needs to be followed and met. All of which can affect relationships positively and negatively.
There are many important factors to take into consideration in order to promote effective communication. Confidentiality is a vital part of good practice, ensuring the client is aware and understands the importance at the start of any key working/assessment session the disclosure, consent and sharing of information. Although information is there to be given it is also important to discuss this with the client at the start making sure they understand your duty of care.
For example:
Speaking to the client I would say…..
“Anything we speak about today is strictly confidential, however I need you to know and understand that I also have a duty of care. Meaning if you were to tell me something that may or has resulted in yourself or another person any harm or risk I will have to pass that information on.”
As a professional it is our duty to safeguard and disclose any information that may cause harm to themselves or others. Failure to disclose such information can result in you being somewhat accountable for any harm or risk.
For example: If a client disclosed they often use drugs whilst their child is present in the same room, this would be something that as a professional worker you would need to disclose as you have a duty of care to follow. However this could have a negative impact on the relationship built between yourself and the...
People communicate with one another for various reasons. To clarify and seek information, form relationships with one another and/or to gain an understanding of something.
People also communicate in various ways such as verbal, non-verbal (sign language) electronically or written.
Communication is an important part of everyday life, when communicating in the work place different professional boundaries and legislation (Data Protection act 1998) needs to be followed and met. All of which can affect relationships positively and negatively.
There are many important factors to take into consideration in order to promote effective communication. Confidentiality is a vital part of good practice, ensuring the client is aware and understands the importance at the start of any key working/assessment session the disclosure, consent and sharing of information. Although information is there to be given it is also important to discuss this with the client at the start making sure they understand your duty of care.
For example:
Speaking to the client I would say…..
“Anything we speak about today is strictly confidential, however I need you to know and understand that I also have a duty of care. Meaning if you were to tell me something that may or has resulted in yourself or another person any harm or risk I will have to pass that information on.”
As a professional it is our duty to safeguard and disclose any information that may cause harm to themselves or others. Failure to disclose such information can result in you being somewhat accountable for any harm or risk.
For example: If a client disclosed they often use drugs whilst their child is present in the same room, this would be something that as a professional worker you would need to disclose as you have a duty of care to follow. However this could have a negative impact on the relationship built between yourself and the...