Mgt 330

Quality Management

MGT 330

Timothy Lucas

26 September 2010

The Army Reserves uses several control systems throughout the organization. From its own decision making process (MDMP or, the Military Decision Making Process) to AAR’s (After Action Reviews), which follow any mission or task accomplishment. These AAR’s feed directly into the decision making process and how opportunities and threats are responded to. Throughout this paper, I will discuss many of the processes and controls used by not only the ‘upper management’, but by those down in the trenches as well.
  The effectiveness and efficiency of an organization is determined by how well a manager performs the four essential managerial functions: planning, organizing, leading, and controlling (Jones & George, 2007 p.7).   The following is a step-by-step description of the functional MDMP process, noticing the similarities to the steps managers must take in civilian organizations. Planning is the first step of this process. Once a mission or task is received, leaders must analyze the situation at hand looking at all factors and elements involved and decide what would be the best strategy to meet their goal. Then, they must develop a course of action to successfully complete the mission. Throughout the development of his/her plan, they must constantly be aware of the resources they have available, and the resources they have the ability to obtain to be effective and to obtain their objective.
      Once a plan is established, organizing a work structure with the people involved to productively and efficiently achieve the goals of the organization. Coordinating the plan and work structure is vitally important as well. The workers should be familiar with the assets they are using to be resourceful and successful.       Upon completing the planning and organization, rehearsals of the course of action are performed to test their vitality and feasibility. If something doesn’t work, or a need for change...