Is in Global Business Today

Chapter 1 IS in global business today
1.1The role of IS
The emerging digital firm
Digital firm: is one, which nearly all of the organization’s significant business relationships with customers, suppliers and employees are digitally enabled and mediated.
Core business process are accomplished through digital networks spanning the entire organization or linking multiple organizations,
Business process: refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
In the emerging, fully digital firm
  * Significant business relationships are digitally enabled and mediated.
  * Core business processes are accomplished through digital networks
  * Key corporate assets are managed digitally
Strategic business objectives of IS
Growing interdependence between ability to use information technology and ability to implement corporate strategies and achieve corporate goals. (I.e. Google, eBay)
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  * Strategic business adjectives of information systems
  a) Operational excellence (improve the efficiency of their operations in order to achieve higher profitability)
  b) New products, services and business models (business models: how a company produces, delivers and sells a product or service to create wealth)
  c) Customer and supplier intimacy(隐私)
  d) Improved decision making (have the right information at the right time to make an informed decision)
  e) Competitive advantage (to achieve one or more of these business objectives is to achieve a competitive advantages<do things better than your competitors>)
  f) Survival(生存的必须条件 ie 你只有提供了这项服务才能保证你不会被淘汰)
  * 1.2 Perspectives on IS
  * IT (information technology) consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.
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  * What is an information system?
  * IS (information...