Diploma for Children and Young People’s Workforce - Comunication

Communication Report
Aiden Stocker

  1. There are many reasons why people might communicate these include: to express their needs and feelings, everyone should be given the opportunity to express themselves and do so in the knowledge that their needs will be met and their feeling taken into account.
To share and exchange ideas and information, for example going to the Dr’s the patient will share his or her symptoms and the doctor in turn will give the patient information about their ailment so that they can be effectively treated.
To build relationships and socialise with others. Humans are very social animals and they desire company and therefore will use various way to communicate with others in order to build up positive relationships and obtain that social group.
To ask questions and develop learning, asking questions both promotes self-expression and helps build relationships as well as aiding mental stimulation.
To reassure others, reassurance pas a large part in developing and maintaining positive relationships with others and can aid emotional wellbeing.

  2. Working in the care environment you need to be able to communicate with a wide variety of different people including professionals, family members and young people. By building up positive working relationship from an early stage staff and young people will respect you and listen to you, effective communication skills will allow you to have a more positive relationship. This can lead to more effective team work within the workplace, as positive communication ensures that important messages are passed on to the correct person at the correct time etc.
It can also aid in building relationships and aid transitional periods. Having a good level of communication can help build levels of trust up for a new referral helping ease their apprehension during this rough period for them. It can also show others that you can be trusted and that it is safe to leave their child in your care....