Chapter 2 Foreign Studies

CHAPTER 2
REVIEW OF RELATED LITERATURE

By:
BAGACAY, Ronnel N.
DELAMITAS, Glenda D.
HERNANDEZ, Roselle B.
IRAN, Elaine P.

BSA603
January 10, 2015

Mr. Benjamin Reyes
Adviser

REVIEW ON RELATED LITERATURE

Introduction

Buffet restaurant is a perfect choice for people hearty eaters and who want to try different dishes. They are also attractive to people who don’t like their needs too formal. Advantage is that, food is always ready, no one doesn’t have to wait and can see how dishes look like before making decision. That is why those restaurants are perfect for a quick lunch or dinners.

The perception of an “All-You-Can-Eat” Buffet restaurant has been an essential issue for the food service industry for many years because it has been related with increasing sales, profits, customer satisfaction and customer loyalty. People from different walks of life patronize buffet food service operations that are providing varieties of food options and delivering fresh, healthy and tasty ingredients in a way that pleases the Filipinos.

History

In the middle of 16th century, buffet is on; used to show the wealth of the people. It was serving different types of foods in a table wherein their visitors can choose the food they want. But in 18th century, Europe changes the meaning of buffet. It became the food offered in sideboards with different types of dishes. It was developed in 19th century where it became a REAL restaurant popular in English speaking world.
Buffet became an alternative to conventional restaurant because the foods are very much flexible to different types of customers. They can get the food they want with the quantities they want and it also gives them a chance to try different food. It’s appealing to people because they don’t need to wait for their food to serve and with those people with large appetite and also they can eat the food they want at a reasonable price.