Agilent and Kodak Manage Organizational Change
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Running head: AGILENT AND KODAK MANAGE ORGANIZATIONAL CHANGE
Agilent and Kodak Manage Organizational Change
Sharron Lopez-Pasion
University of Phoenix
Agilent and Kodak Manage Organizational Change
Intersect Investment Company has been a leader in the financial services industry since September 2001. Currently, the volatile financial climate has put Intersect under immense pressure to develop new products that can be offered with improved, client-tailored advisory services. Frank Jeffers, the current CEO, has determined that the key to future success is lies in dramatically shifting the vision of the company. The new vision and mission of the company would include offering a new set of products and services to customers and small businesses through a newly developed model of customer intimacy designed to build long-term business relationships based on trust and value. Unfortunately, implementing this new vision will require complete organizational change. Currently, departments like Sales are resistant to the change and as a result are experiencing confusion, frustration, and a lack of direction.
Not long ago, industry leaders Kodak and Agilent Technologies experienced similar growing pains when their organizations underwent revolutionary change. Each company was forced to come up with innovative methods of leadership and learning that enabled the companies to remain focused, positive, and dedicated to change, learning, and progress. The key to each company’s success rested on management and leadership that believed in a vision and were committed to change. These successful leaders provided the necessary direction to navigate through the difficult times, and provided the feedback and results that enabled and empowered each employee to continue to be a part of the change process and its successful solution. Both Agilent and Kodak could provide Intersect’s leaders with valuable techniques and skills focused on promoting...
Agilent and Kodak Manage Organizational Change
Sharron Lopez-Pasion
University of Phoenix
Agilent and Kodak Manage Organizational Change
Intersect Investment Company has been a leader in the financial services industry since September 2001. Currently, the volatile financial climate has put Intersect under immense pressure to develop new products that can be offered with improved, client-tailored advisory services. Frank Jeffers, the current CEO, has determined that the key to future success is lies in dramatically shifting the vision of the company. The new vision and mission of the company would include offering a new set of products and services to customers and small businesses through a newly developed model of customer intimacy designed to build long-term business relationships based on trust and value. Unfortunately, implementing this new vision will require complete organizational change. Currently, departments like Sales are resistant to the change and as a result are experiencing confusion, frustration, and a lack of direction.
Not long ago, industry leaders Kodak and Agilent Technologies experienced similar growing pains when their organizations underwent revolutionary change. Each company was forced to come up with innovative methods of leadership and learning that enabled the companies to remain focused, positive, and dedicated to change, learning, and progress. The key to each company’s success rested on management and leadership that believed in a vision and were committed to change. These successful leaders provided the necessary direction to navigate through the difficult times, and provided the feedback and results that enabled and empowered each employee to continue to be a part of the change process and its successful solution. Both Agilent and Kodak could provide Intersect’s leaders with valuable techniques and skills focused on promoting...